I’m a Senior UX Designer with over 13 years of experience leading successful UX projects for government, retail, IoT, and a variety of other clients.
Trusted by these clients
Testimonials
“Over the past year, Brian and I have collaborated on our SSA product work. Brian is consistently clear and concise in his communications, jumps in to help others complete any outstanding deliverables, contributes to our internal team discussions to better designs and internal team processes, is consistently looking to create more value for our customer, and has been an all-round fantastic team player. I am very grateful that Brian is on the team.”
– Shawn Segal, Peraton team member
“Brian delivered an outstanding presentation today to the Department of Defense project. There were lots of challenges (limited access to the system, balancing against other work, difficulty with software licenses), and based on what he delivered today you never would have known it. It went off flawlessly with what he was able to present, was incredibly well thought out, and was presented in a way that kept the feedback from the stakeholders focused and thinking about the right direction going forward. I heard at least twice one of the stakeholders say “that’d be a good question for a test”, when usability testing was initially not on the table. Brian clearly surpassed customer expectations, and has them on a very positive path going forward.”
– Brandon Szabo, UX Manager
Portfolio
Enumerations
I am currently the UX Lead on the Social Security Administration’s Enumerations Product.
Social Security Administration Benefits
Our team was in charge of redesigning the entire Benefits system for the Social Security Administration.
Social Security Administration Human Resources
Our team led UX efforts during Customer Discovery to completely reimagine what Human Resources could be at the Social Security Administration.
Smartrac Enablement Kiosk and Portal
I led UX efforts to create a Kiosk that would allow factory workers to enable retail items with RFID tags.
Smartrac Metrics and Switches
I led UX efforts to create applications that would allow retail locations to track their inventory via RFID tags and allow customers to create digital experiences with them.
Naylor Job Boards
Our UX team was charged with updating the job boards for over 1000 client sites and creating a new, self-service job board product from the ground up.
BMore Around Town
I led the design of a mobile experience for what was then only a desktop website.
Resume
Senior User Experience Designer, Peraton
Current Position
Supports Peraton’s Social Security Administration contract. Collaborates with product teams to develop user questionnaires, conduct user interviews and analyze user feedback to create presentations and reports on user experience recommendations. Develops and conducts usability testing and made user experience recommendations based on test results. Creates journey maps, sketches, wireframes and high fidelity designs. Also led UX modernization projects with the Department of Defense and the State of Montana.
Lead User Experience Designer, Smartrac
2016 – 2018
Lead User Experience Designer for Smartrac’s Cloud IoT platform. Created mobile apps and websites that helped our partners achieve their goals of bridging physical products with digital identities in factories around the world. Collaborated with teams across the company to gather requirements, conduct user and stakeholder interviews and balance those with development team realities. Created journey maps, sketches, wireframes, high-fidelity visual designs and motion prototypes to tell a story of the user’s journey through the product.
User Experience Designer, Naylor
2011-2016
Led the user experience strategy and design for over one thousand client websites through requirements gathering, usability and analytics research, information architecture, wireframing, prototyping, coding and analytics analysis. Collaborated with the VP of Digital Products, the marketing and development teams and all other stakeholders on all aspects of digital products.
Business Analyst, Boxwood Technology
2008-2011
Created detailed requirements documentation and specifications for digital products. Collaborated with all internal departments and met regularly with external clients to discuss project goals and progress. Worked closely with development as product was built and managed priorities, deliverables and expectations across all stakeholders.